Terms & Conditions
Our official customer service agreement, quote policies, and warranties.
1. Servicing Agreement & Authorization
By booking your vehicle with Sharp Autoworks or submitting a Quote Request, you authorize our qualified technicians to complete inspections, diagnostic computer scans, and mechanical testing on your vehicle.
2. Quote Accuracy & Authorizations
We pride ourselves on honest, flat-rate pricing. If during a service or repair we locate additional faults or components requiring urgent mechanical replacements, we will contact you directly. We will never perform un-authorized work or charge you for parts without your explicit verbal or written approval.
3. Australian Consumer Law & Warranties
Our services come with guarantees that cannot be excluded under Australian Consumer Law. All repairs are backed by our workshop warranty on craftsmanship and parts. If we install OEM or genuine parts, they are also guarded by respective manufacturer warranties. Under statutory regulations, licensed workshops like Sharp Autoworks are fully authorized to execute logbook services without voiding your vehicle's factory warranty.
4. Vehicle Drop-off, Pick-up, and Storage
We ask that vehicles are dropped off at our workshop at the scheduled appointment time. Completed vehicles must be picked up within the agreed timeframe. Payment is required in full upon vehicle collection via Cash, EFTPOS / Card, Bank Transfer (incl. PayID), Afterpay.
5. Limitation of Liability
While our workshop is secure and continuously monitored, Sharp Autoworks cannot be held liable for personal items left inside vehicles during mechanical servicing. Please remove all valuables, tools, and digital devices before handing over your keys.
Need legal clarifications?
Our customer desk is happy to answer any questions.
